RETURN, REFUND & EXCHANGE POLICY

HISYAM YUS ENTERPRISE (003828073-A)
Website: www.hisyamyusstore.com

1. Return Window

Customers must request a return within 7 days of receiving the item.

2. Eligibility

Returns are only accepted if:

Wrong item received
Item is damaged
Item significantly differs from description

Items must be unused and in original condition with all packaging and accessories.

3. Non-Returnable

We do NOT accept returns for:

Change of mind
Minor flaws disclosed in listing
Used or damaged items by customer
Sale items

4. Refund Policy

Approved refunds will be processed within 30 days to the original payment method.

For Atome payments, refunds will follow Atome’s processing timeline.

5. Partial Refunds

Partial refunds may be issued depending on the situation.

6. Return Shipping

Customers bear return shipping unless the error is from our side.

7. Approval Required

All returns must be approved before sending items back.

8. Contact

Email: hisyam.yusri4226@gmail.com

Phone/WhatsApp: 0102276860